Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Service first : teamwork development disc 2
Author
-
Additional Author(s)
-
Publisher
Minneapolis, MN: Service Quality Institute, 2004
Language
English
ISBN
-
Series
-
Subject(s)
CONSUMER SATISFACTION
CUSTOMER SERVICE-MANAGEMENT
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
1 Digital Video Disc
Dimension
4,75 inch
Other Desc.
[60 min.] : col.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
04342/07
DVD 658.812 Ser-II
-
Unavailable : Lost
Similar Collection
by author or subject
75 kamar mandi favorit
Museum perkapalan di Surabaya
Teacher roles and students responses implemented in a senior high school in Surabaya
Mengenal 33 provinsi Indonesia
Creating value for costumers
Pengaruh motif hedonis terhadap loyalitas perilaku di Domicile Kitchen and Lounge Surabaya : kepuasan konsumen sebagai variabel mediasi
Analisis pengaruh kualitas produk, kualitas layanan, dan citra merek terhadap kepuasan konsumen Bakmi Raja Nikmat cabang Royal Plaza Surabaya
Analisa persepsi keadilan penanganan complaint, word of mouth, dan kepuasan terhadap minat pembelian kembali: studi pada cafe di Surabaya