Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Faktor-faktor yang mempengaruhi kepuasan dan loyalitas pengguna bus Trans Sidoarjo
Author
Vincensius, Stefanus
Additional Author(s)
-
Publisher
Surabaya: Fakultas Teknik Sipil dan Perencanaan Program Studi Teknik Sipil UK Petra, 2019
Language
Indonesian
ISBN
-
Series
Skripsi No. 13012298/SIP/2019
Subject(s)
CONSUMER SATISFACTION
CUSTOMER LOYALTY
Notes
Appendix: p. 77-178
. Bibliografi: p. 75-76.
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 178 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01232/19
(T) SIP 13-2298 F
Library - 8th Floor
Available
Similar Collection
by author or subject
Faktor-faktor yang mempengaruhi dan cara meningkatkan kepuasan pelanggan
Analisis pengaruh responsiveness, reliability, assurance, emphaty, dan tangible agen PT AJ Sequislife terhadap kepuasan pelanggan pada cabang Surabaya - Trusty
Pengaruh kualitas layanan terhadap kepuasan pelanggan brown salon di Tunjungan plaza Surabaya sudi kasus 100 konsumen
How to maximize level of customer satisfaction among asian and western customers at restaurant cafe De Veranda The Netherlands
Analysis of profit and customer satisfaction about drinking arrangement in osaka roosendaal restaurant
Analisa sistem peminjaman, kelengkapan vcd dan kualitas pelayanan terhadap kepuasan pelanggan di rental vcd me
Pengaruh relationship marketing terhadap loyalitas pelanggan Papaya Supermarket Surabaya
Pengaruh e-service quality terhadap e-loyalty pelanggan Go-jek melalui e-satisfaction pada kategori Go-ride