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Pentingnya kinerja karyawan dalam pembentukan kepuasan konsumen pada Dante Coffee di Galaxy Mall
Author
Salim, Erlina Dwi
Additional Author(s)
fency
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Pariwisata UK Petra, 2010
Language
Indonesian
ISBN
-
Series
Skripsi No. 35010046/MAN/2010
Subject(s)
CONSUMER SATISFACTION
TOURISM-MARKETING
TOURISM-MANAGEMENT
Notes
Appendix : p. 69 - 90
Bibliography
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 90 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01815/10
(T) 338.47910688 Sal P
-
Unavailable : Removed
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