Analisis pengaruh service quality dan brand image terhadap customer satisfaction dan customer loyalty pada Coffee Toffee di Surabaya

Author

• Julian, Kevin

Additional Author(s)

-

Publisher

Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2019

Language

Indonesian

ISBN

-

Series

Skripsi No. 36020718/MAN/2019

Subject(s)

• CONSUMER SATISFACTION
• CUSTOMER LOYALTY

Notes

• Appendix: p. 43-67

. Bibliografi: p. 41-42.

Abstract

-

Physical Dimension

Number of Page(s)

xii, 67 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	01215/19	(T) MAN 36-0718 A	Library - 8th Floor	Available