Analisa e-service quality terhadap e-loyalty melalui e-trust sebagai variabel intervening pada situs online "Tokopedia"

Author

• Alvina, Adelia

Additional Author(s)

-

Publisher

Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2018

Language

Indonesian

ISBN

-

Series

Skripsi No. 36020667/MAN/2018

Subject(s)

• CUSTOMER SERVICES
• TELESHOPPING

Notes

• Appendix: p. 88-124

. Bibliography: p. 81-87.

Abstract

-

Physical Dimension

Number of Page(s)

xii, 124 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	03062/18	(T) MAN 36-0667	-	Unavailable : Removed