Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

The quality of service based upon the customer perception in Mandarin Restaurant Waalwijk

Author
  • Handoko, Laurensia Jeannie
Additional Author(s)
  • Kartini, Lois
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2008
Language
English
ISBN
-
Series
Tugas Akhir No.02010396A/HTL/2008
Subject(s)
  • RESTAURANTS-MARKETING
  • CUSTOMER SERVICES
  • RESTAURANT MANAGEMENT
Notes
  • Appendix
Bibliography: p. 52 - 53
Abstract
-
Physical Dimension
Number of Page(s)
x, 54 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.04386/08(T) - 647.950688 Han QLibrary - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
Analisa perbandingan tingkat sanitasi dan higienitas kantin gedung lama, gedung P dan gedung T Universitas Kristen Petra
Analisis implementasi standard operating procedure di area service bakerzin Ciputra World Surabaya
Pengaruh kualitas layanan pada layanan antar oleh restoran di Surabaya terhadap kepuasan konsumen
Perfect phrases for customer service
Electronic word-of-mouth (e-wom) dan pengaruhnya terhadap keputusan pembelian di restoran dan kafe di Surabaya
Analisa faktor-faktor perilaku yang mempengaruhi pengambilan keputusan pembelian konsumen restoran dengan stimulus 50% discount di restoran-restoran Surabaya
LKP: Starbucks coffee Surabaya
Analisa perilaku pelanggan yang melakukan keluhan terhadap restoran the prime steak and ribs Manyar Surabaya berdasarkan faktor demografi dan psikografi