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Pengaruh e-service quality, e-satisfaction, e-trust terhadap e-loyalty pada Lazada

Author
  • Wiyono, Ferry
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Magister Manajemen UK Petra, 2018
Language
Indonesian
ISBN
-
Series
Tesis No. 03020179/MM/2018
Subject(s)
  • CONSUMER SATISFACTION
  • QUALITY OF SERVICE
  • CUSTOMER LOYALTY
Notes
  • Appendix: p. 69-80
. Bibliography: p. 65-68 .
Abstract
-
Physical Dimension
Number of Page(s)
xi, 80 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01361/18(T2) MM 0179Library - 8th FloorAvailable

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