Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Pengaruh perceived service quality terhadap repurchase dan customer satisfaction sebagai variabel intervening pada Sushi Tei Ciputra World di Surabaya
Author
Lieanto, Emisari Dwi
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2017
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020597/MAN/2017
Subject(s)
CONSUMERS-RESEARCH
CONSUMER SATISFACTION
QUALITY OF SERVICE
Notes
Appendix: p. 68-71
. Bibliography: p. 65-67 .
Abstract
-
Physical Dimension
Number of Page(s)
xv, 71 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02448/17
(T) MAN 36-0597
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Pengaruh kegiatan relationship marketing terhadap komitmen anggota marketing club di Surabaya
Pengaruh customer satisfaction dan switching barriers terhadap customer loyalty dengan customer trust sebagai variabel moderating pada Toko Buku Petra Togamas Surabaya
Pengaruh visitor experience terhadap customer satisfaction dan customer loyalty pada "Suroboyo Night Carnival Market"
Analisa kepuasan customer di United Fashion Outlet (UFO)
Analisa pengaruh service quality terhadap satisfaction pelanggan PT. Telkom Tbk.
Formulasi strategi layanan jasa Shinjuku salon
Analisa pengaruh service quality dan customer relationship management terhadap statisfication sebagai variable intervening di kampoeng kidz, Batu-Jawa Timur
Analisa pengaruh brand image terhadap customer satisfaction dengan brand trust sebagai variabel intervening