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Analisa GAP antara harapan dan persepsi konsumes hotel terhadap dimensi website traveloka.com
Author
Winata, Gabriella
Additional Author(s)
Halim, Eunike Vania
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2017
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010646/MAN/2017
Subject(s)
CONSUMER-RESEARCH
HOTELS-MARKETING MANAGEMENT
HOTELS-MARKETING-CONSUMERS-RESEARCH
Notes
Appendix: p. 57-72
. Bibliography: p. 53-56 .
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 72 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01069/17
(T) MAN 33-0646
Library - 8th Floor
Available
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