Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisa pengaruh kepuasan konsumen atas experiental marketing terhadap loyalitas konsumen di Zoom Hotel Surabaya

Author
  • Halim, Fanny
Additional Author(s)
  • Karina
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2016
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010600/MAN/2016
Subject(s)
  • CUSTOMER LOYALTY
  • CONSUMER SATISFACTION.
  • HOTELS-MANAGEMENT
  • HOTELS-MARKETING-CONSUMERS-RESEARCH
  • HOTELS-MARKETING MANAGEMENT
Notes
  • Appendix: p. 58-69
. Bibliography: p. 55-57.
Abstract
-
Physical Dimension
Number of Page(s)
xii, 69 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.03375/16(T) MAN 33-0600Library - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
Pengaruh lingkungan kerja, kepemimpinan, dan motivasi terhadap kepuasan kerja karyawan food and beverage "X" hotel Surabaya
Analisa pengaruh brand extension terhadap customer loyalty konsumen Kecap Sedaap di Surabaya melalui brand association, brand awareness, dan brand image sebagai variabel perantara
Analisa pengaruh job satisfacton terhadap employee perceived service quality (EPSQ) dengan mediasi affective commitment (AC) di Surabaya Suite Hotel
Analisa pengaruh customer experience terhadap customer loyalty dimoderasi oleh media social pada De Mandailing Cafe Surabaya
Analyzing the effectiveness of promotion, including the using of "spaarkaart" towards the customer loyalty in the oriental swan restaurant's take-out counter Soesterberg, the Netherlands
Pengaruh kualitas pelayanan dan kepuasan pelanggan terhadap loyalitas pelanggan di save your sneakers Surabaya
Pengaruh kualitas layanan terhadap loyalitas pelanggan UD. Sumber Hidup Madiun
Pengaruh employee empowerment terhadap service quality di hotel bintang 3 di Surabaya