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Analisis pengaruh kualitas layanan dan kualitas produk terhadap loyalitas pelanggan de'Excelso Surabaya Town Square
Author
Reynaldo, Yovan
Additional Author(s)
Santoso, Oey Ricky
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2015
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010546/MAN/2015
Subject(s)
RESTAURANTS-CONSUMERS-RESEARCH
RESTAURANTS-MARKETING
RESTAURANTS-MANAGEMENT
Notes
Appendix: p. 53-73
. Bibliography: p. 50-52.
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 73 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02732/15
(T) MAN 33-0546
-
Unavailable : Removed
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