Perilaku dan motivasi komplain konsumen terhadap restoran-restoran di Surabaya

Author

• Sutanto, Jonathan

Additional Author(s)

• Gunawan, Binerco

Publisher

Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2014

Language

Indonesian

ISBN

-

Series

Skripsi No. 33010449/MAN/2014

Subject(s)

• CONSUMER BEHAVIOR
• CONSUMER COMPLAINS
• RESTAURANTS-CONSUMER BEHAVIOUR
• RESTAURANTS-MANAGEMENT

Notes

• Appendix; p. 46 - 62

. Bibliography: p. 42 - 45 .

Abstract

-

Physical Dimension

Number of Page(s)

xii, 62 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	02919/14	(T) MAN 33-0449	-	Unavailable : Removed