Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisa corporate image terhadap customer satisfication dan customer loyalty Maskapai Garuda Indonesia pada masyarakat di Surabaya

Author
  • Gunawarman, David
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Kepariwisataan Universitas Kristen Petra , 2015
Language
Indonesian
ISBN
-
Series
Skripsi No. 35010230/MAN/2015
Subject(s)
  • CUSTOMER LOYALTY
  • TOURIST TRADE-RESEARCH
  • TOURIST TRADE-CONSUMER SATISFACTION
  • MANAGEMENT-STRATEGIC
Notes
  • Appendix: p. 60-81
. Bibliography: p. 58-59.
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 81 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02520/15(T) MAN 35-0230-Unavailable : Removed

Similar Collection

by author or subject
Analisis pengaruh service quality dan brand image terhadap customer satisfaction dan customer loyalty pada Coffee Toffee di Surabaya
Pengaruh pelayanan pelanggan dan loyalty program etrhadap loyalitas pelanggan Ufo Electronic + Furniture
Analisis lingkungan eksternal dengan menggunakan pendekatan porter's five forces pada CV Jaya Sentosa Sukoharjo
Business policy and strategic management
The Complete idiot's guide to winning customer loyalty
Analisa pengaruh faktor kebudayaan, sosial, pribadi dan psikologi terhadap minat berkunjung konsumen di pusat perbelanjaan Plaza Tunjungan Surabaya
Pengaruh functional dan convenience related factor terhadap consumer loyalty melalui consumer well being pada Auto 2000 di Surabaya
Analisa pengaruh kualitas layanan terhadap loyalitas pelanggan di Restoran X Surabaya