Pengaruh service quality dan perceived value terhadap kepuasan dan loyalititas pelanggan studi kasus: j.co donuts & coffee di Surabaya

Author

• Tasidjawa, Merlin

Additional Author(s)

-

Publisher

Surabaya: Fakultas Ekonomi Jurusan Pemasaran UK Petra, 2009

Language

Indonesian

ISBN

-

Series

Tugas Akhir No.36010034/MAN/2009

Subject(s)

• CONSUMER SATISFACTION
• CUSTOMER LOYALTY
• MARKETING RESEARCH
• MARKETING-MANAGEMENT

Notes

• Appendix: p. 58 - 81

Bibliography: p. 57

Abstract

-

Physical Dimension

Number of Page(s)

x, 81 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	00733/09	(T) - 658.834 Tas P	-	Unavailable : Removed