Pengaruh kepuasan, hambatan berpindah dan penyediaan fasilitias terhadap loyalitas konsumen di hotel Novotel Surabaya

Author

• Chen S., Yenny

Additional Author(s)

-

Publisher

Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2014

Language

Indonesian

ISBN

-

Series

Skipsi No. 36020429/MAN/2014

Subject(s)

• CONSUMER SATISFACTION
• CONSUMERS-RESEARCH
• CUSTOMER LOYALTY
• MARKETING RESEARCH

Notes

• Appendix: p. 61 - 87

. Bibliography: p. 57 - 60.

Abstract

-

Physical Dimension

Number of Page(s)

xi, 87 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	01030/14	(T) 658.8343 Che P	-	Unavailable : Removed