Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Tingkat kepuasan konsumen dilihat dari aspek kualitas layanan, kualitas produk, dan harga pada guest house di Surabaya
Author
Sanusi, Effie
Additional Author(s)
Johannes, Pilipus Hans
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2013
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010400/MAN/2013
Subject(s)
HOTELS-CONSUMER SATISFACTION
HOTELS-MANAGEMENT
HOTELS-MARKETING MANAGEMENT
Notes
Appendix: p. 83 - 155
. Bibliography: p. 80 - 82 .
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 155 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00043/14
(T) 647.940688 San T
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Deskripsi kepuasan tamu atas pengalaman menginap dengan pendekatan analisa konten online review
Analisa persepsi konsumen terhadap komunikasi nonverbal resepsionis hotel bintang lima di Surabaya
Analisa pengaruh kepuasan konsumen atas experiental marketing terhadap loyalitas konsumen di Zoom Hotel Surabaya
Analisa pengaruh dimensi karakteristik pekerjaan terhadap intention to quit melalui komitmen organisasional karyawan blue sky executive lounge Surabaya
Pengaruh perceived value membership terhadap loyalitas pelanggan hotel best Western Papilio Surabaya
Pengaruh service marketing mix terhadap kepuasan konsumen Hotel Amaris di Surabaya
Analisa GAP antara harapan dan persepsi konsumes hotel terhadap dimensi website traveloka.com
Pengaruh career development opportunities support work-life policies dan reward terhadap komitmen afektif karyawan di Artotel Surabaya