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Klasifikasi atribut hotel penentu kepuasan di Midtown Hotel Surabaya
Author
Prajogo, Liliany
Additional Author(s)
Kusnin, Ronny
Publisher
Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2017
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010647/MAN/2017
Subject(s)
HOTELS-CONSUMER SATISFACTION
HOTELS-MARKETING-CONSUMERS-RESEARCH
HOTELS-MANAGEMENT
Notes
Appendix: p. 48-113
. Bibliography: p. 45-47 .
Abstract
-
Physical Dimension
Number of Page(s)
xii, 113 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01077/17
(T) MAN 33-0647
Library - 8th Floor
Available
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