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Analisa pengaruh service quality terhadap customer satisfaction Rempah Indonesian Restaurant
Author
Salim, Winy
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2013
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020376/MAN/2013
Subject(s)
QUALITY OF SERVICE
CONSUMER SATISFACTION
MARKETING-MANAGEMENT
Notes
Appendix: p. 85 - 120
. Bibliography: p. 83 - 84.
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 120 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00019/14
(T) 658.8342 Sal A
Library - 8th Floor
Unavailable : Removed
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