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Analisa tingkat kepuasan pelanggan terhadap kualitas jasa hotel novotel Surabaya
Author
Sugianto, Erwin
Additional Author(s)
Marianne
Publisher
Surabaya: 2003
Language
Indonesian
ISBN
-
Series
Tugas Akhir No. 01/01/066/HTL/2003
Subject(s)
CONSUMER SATISFACTION
HOTEL MANAGEMENT
HOTELS-CONSUMER BEHAVIOR
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
xix, 47 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03139/03
(T) 647.940688342 Sug A
-
Unavailable : Removed
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