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Analisis pengaruh kualitas layanan terhadap kepuasan konsumen dan word of mouth pada Hotel Surya Inda Batu

Author
  • Caroline, Grace
Additional Author(s)
  • Yuanita L., Christie
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2012
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010329/MAN//2012
Subject(s)
  • CONSUMER SATISFACTION
  • CONSUMERS-RESEARCH
  • HOTEL MANAGEMENT
Notes
  • Appendix : p. 87 - 102
Bibliography : p. 82 - 86
Abstract
-
Physical Dimension
Number of Page(s)
xxxi, 102 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.04251/12(T) 647.940688343 Car ALibrary - 8th FloorUnavailable : Removed

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