Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisa kinerja trainee departemen front office sesuai dengan standar operasional prosedur dalam kontek performance monitor Shangri-La Hotel Surabaya
Author
Winarto, Oeij Wenny
Additional Author(s)
Santoso, Zerlinda
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2010
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010101/MAN/2010
Subject(s)
HOTELS-PERSONNEL MANAGEMENT
HOTEL MANAGEMENT
Notes
Appendix : p. 88 - 162
Bibiography : p. 86 - 87
Abstract
-
Physical Dimension
Number of Page(s)
xxv, 162 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
04127/10
(T) 647.940683 Win A
-
Unavailable : Removed
Similar Collection
by author or subject
Analisa persepsi karyawan operasional tentang program pelatihan karyawan di Hotel Majapahit, Surabaya
Analisa perbandingan gaya kepemimpinan pria dan wanita pada industri perhotelan di Surabaya
LKP : Shangri-la hotel Surabaya
Hotel and motel management and operations
Analisa perbandingan harapan dan persepsi senior market terhadap kualitas layanan di hotel bintang 4 dan bintang 5 di Surabaya
Analisis efektifitas strategi pemasaran toko deli mandarin oriental hotel majapahit surabaya dalam menghadapi persaingan terhadap kompetitor
Analisa efektivitas strategi pemasaran dalam meningkatkan penjualan even pernikahan di Nikko Bali Resort and Spa
Analisa pengaruh knowledge management terhadap kinerja karyawan di Hotel Nirwana Bojonegoro