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Analisa tingkat kepuasan pengunjung atas kinerja kualitas layanan restoran Hallo Surabaya
Author
Yudi, Yenny Oktavia
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Jurusan Pemasaran UK Petra, 2011
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020210/MAN/2011
Subject(s)
TOTAL QUALITY SERVICE
CONSUMER BEHAVIOR
CONSUMER SATISFACTION
MARKETING RESEARCH
Notes
Appendix : p. 119 - 214
Bibliography : p. 116 - 118
Abstract
-
Physical Dimension
Number of Page(s)
xvi, 214 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03171/11
(T) 658.834 Yud A
-
Unavailable : Removed
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