| Analisa faktor-faktor yang mempengaruhi pemberian tip oleh pelanggan asing pada metode self-service di Starbucks Coffee Discovery Mall-Bali dan metode table service di The Wave Coffee Bar-Bali- Author(s)
- Mandias, Rosilia
- ISBN
- -
- Dimension
- xxviii, 204 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01344/06 | 647.95068 Man A | - | Unavailable : Removed |
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| Analisa peranan praktek kerja lapangan dalam peningkatan skill, knowledge, attitude terhadap kinerja alumni manajemen perhotelan UK. Petra dalam industri restoran dan perhotelan- Author(s)
- Christiani, Linda
- ISBN
- -
- Dimension
- xxii, 133 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01398/06 | 647.94068 Chr A | - | Unavailable : Removed |
| |
| Analisa pengaruh pemberian uang saku terhadap motivasi mahasiswa praktek kerja nyata angkatan 2001 program manajemen perhotalan Universitas Kristen Petra- Author(s)
- Ariesta, Maya
- ISBN
- -
- Dimension
- xxiii, 128 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01401/06 | 647.94068 Ari A | - | Unavailable : Removed |
| |
| Analisa ekuitas merek Hachi Hachi Bistro di kalangan mahasiswa Universitas Kristen Petra- Author(s)
- Wibowo, Novina
- ISBN
- -
- Dimension
- xxiii, 111 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01400/06 | 647.95068 Wib A | - | Unavailable : Removed |
| |
| Analisa pengaruh penerapan free access internet dengan menggunakan teknologi wi-fi terhadap penjualan di cafe taman Surabaya Plaza Hotel- Author(s)
- Sari, Yovita Triana
- ISBN
- -
- Dimension
- xxix, 88 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01399/06 | 647.94068 Sar A | - | Unavailable : Removed |
| |
| Kebijakan pengelolaan laundry : analisa efektifitas dan efisiensi biaya untuk keputusan insourcing dan outsourcing di departemen housekeeping mandarin oriental hotel majapahit Surabaya- Author(s)
- Mia, Elia
- ISBN
- -
- Dimension
- xxiv, 248 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01108/06 | 647.94 Mia K | - | Unavailable : Removed |
| |
| How to build customer relationships management (crm) to make relationship marketing in the Oriental Swan Restaurant, Soesterberg- Author(s)
- Siahaan, Darwin Panahatan
- ISBN
- -
- Dimension
- ix, 75 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 00867/06 | 647.95068 Sia H | - | Unavailable : Removed |
| |
| Analisa pengaruh kemampuan dan motivasi trainee terhadap kinerjanya di departemen housekeeping Mandarin Oriental Hotel Majapahit Surabaya- Author(s)
- Wianto, Hari
- ISBN
- -
- Dimension
- xxiii, 86 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 00908/06 | 647.94068 Wia A | - | Unavailable : Removed |
| |
| Analisa faktor-faktor penyimpangan pelaksanaan prosedur standar operasional departemen produksi dan pelayanan : studi kasus Hongkong Noodle Surabaya- Author(s)
- Sonaru, Yustinus
- ISBN
- -
- Dimension
- xxix, 143 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 00776/06 | 647.95068 Son A | - | Unavailable : Removed |
| |
| Analisa pengaruh pengurangan karyawan terhadap motivasi dan produktivitas karyawan Bull's Eye restaurant di Surabaya- Author(s)
- Haryanto
- ISBN
- -
- Dimension
- xxix, 121 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 00909/06 | 647.950683 Har A | - | Unavailable : Removed |
| |
| Analisa produktivitas karyawan yang memiliki kebiasaan merokok di F & B service resto nine Surabaya- Author(s)
- Gunawan, Wenny
- ISBN
- -
- Dimension
- xxx, 174 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 00876/06 | 647.950683 Gun A | - | Unavailable : Removed |
| |
| Analisa pengaruh konsep desain interior kamar yang berbeda-beda terhadap tingkat hunian di Hotel Tugu Malang- Author(s)
- Christian, Andre
- ISBN
- -
- Dimension
- xx, 90 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 00777/06 | 647.94068 Chr A | - | Unavailable : Removed |
| |
| Internal marketing: employee empowerment to increase service quality in De Veranda restaurant cafe Amsterdam Nederland- Author(s)
- Sindhunata, Maria Cicilia
- ISBN
- -
- Dimension
- xiv, 120 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 00871/06 | 647.95068 Sin I | - | Unavailable : Removed |
| |
| Pengaruh sistem jam kerja terhadap kinerja dan kedisiplinan karyawan di restoran Qua-li dan restoran Penang Village di Tunjungan Plaza 4- Author(s)
- Item, Ferdinand
- ISBN
- -
- Dimension
- xxv, 168 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 00778/06 | 647.95068 Ite P | Library - 8th Floor | Unavailable : Removed |
| |
| Analisa pengaruh work environment, organisatiion, group development dan membership terhadap group effectiveness departemen housekeeping hotel peninsula. excelsior, Singapura- Author(s)
- Gosal, Maria Febe
- ISBN
- -
- Dimension
- xxx, 115 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 00868/06 | 647.94068 Gos A | - | Unavailable : Removed |
| |
| Analisa proses komunikasi antara banquet sales dengan banquet operational di Ciputra Golf dan Klub Keluarga, Surabaya- Author(s)
- Purnomo, Kadmiel
- ISBN
- -
- Dimension
- xxiii, 166 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 00874/06 | 647.95068 Pur A | - | Unavailable : Removed |
| |
| Analisa pengaruh store atmosphere terhadap keputusan pembelian konsumen pada resto Nine Surabaya- Author(s)
- Goman, Suvi
- ISBN
- -
- Dimension
- viii, 97 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 00869/06 | 647.95068 Gom A | - | Unavailable : Removed |
| |
| Pengaruh program core management training terhadap aspek leadership dan competency pada level manajerial di JW. Marriott Hotel Surabaya- Author(s)
- Widjaja, Monica
- ISBN
- -
- Dimension
- xx, 74 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 00906/06 | 647.94068 Wid P | - | Unavailable : Removed |
| |
| Nippon hotel- Author(s)
- Gunawan, Budhiharjo
- ISBN
- -
- Dimension
- xxiv, 106 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 00865/06 | 647.94068 Gun N | - | Unavailable : Removed |
| |
| Pengaruh materi dan metode training I-IV terhadap manfaat training I-IV bagi mahasiswa program manajemen perhotelan Universitas Kristen Petra- Author(s)
- Widodo, Maria Francisca
- ISBN
- -
- Dimension
- xxix, 98 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 00907/06 | 647.068 Wid P | - | Unavailable : Removed |
| |
