Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
How to build customer relationships management (crm) to make relationship marketing in the Oriental Swan Restaurant, Soesterberg
Author
Siahaan, Darwin Panahatan
Additional Author(s)
Antonia
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2005
Language
English
ISBN
-
Series
Tugas Akhir No.02010222/HTL/2005
Subject(s)
CUSTOMER RELATIONS
RESTAURANT MANAGEMENT
RELATIONSHIP MARKETING
Notes
Appendix
Bibliography
Abstract
-
Physical Dimension
Number of Page(s)
ix, 75 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00867/06
(T) - 647.95068 Sia H
-
Unavailable : Removed
Similar Collection
by author or subject
Analisa perbedan perilaku komplain dan ekspektasi terhadap service recovery pada generasi baby boomers, generasi X dan generasi Y saat makan di restoran table service di Surabaya
Analyzing and developing standard operational procedure of order taking system to reduce and avoid errors and gain effective and efficiency in Boeddha the restaurant
Hubungan gaji, bonus dan tips terhadap produktivitas kerja food dan beverage service pada restoran Javana di Surabaya
Memulai dan menjalankan bisnis restoran
Pengaruh relationship benefits pada relationship continuity melalui relationship value terhadap pelanggan PT. XYZ
Pengaruh customer relationship management terhadap kepuasan dan loyalitas pelanggan PT. Silkargo Indonesia cabang Surabaya
La Tapa Cafe
Analisa perbandingan kualitas layanan antara restoran boncafe dan calvados di Surabaya