Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
How to build customer relationships management (crm) to make relationship marketing in the Oriental Swan Restaurant, Soesterberg
Author
Siahaan, Darwin Panahatan
Additional Author(s)
Antonia
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2005
Language
English
ISBN
-
Series
Tugas Akhir No.02010222/HTL/2005
Subject(s)
CUSTOMER RELATIONS
RESTAURANT MANAGEMENT
RELATIONSHIP MARKETING
Notes
Appendix
Bibliography
Abstract
-
Physical Dimension
Number of Page(s)
ix, 75 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00867/06
(T) - 647.95068 Sia H
-
Unavailable : Removed
Similar Collection
by author or subject
Analisis model bisnis pada restoran Yung Ho dengan menggunakan business model canvas
Organizational behaviour in hotels and restaurants
The importance of marketing information system in developing strategic marketing of River Side Restaurant
Analisa faktor-faktor penyimpangan pelaksanaan prosedur standar operasional departemen produksi dan pelayanan : studi kasus Hongkong Noodle Surabaya
Resto Pasta
Upaya peningkatan delivery performance sebuah studi kasus di PT. Alam Dian Raya
Pengaruh relationship marketing terhadap loyalitas pelanggan Papaya Supermarket Surabaya
Chopstick Restaurant