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Understanding services management : Integrating marketing, organisational behavior, operations, and human resources management

Author
  • Glynn, William J.
Additional Author(s)
  • Barnes, James G.
Publisher
Chichester: 1996
Language
English
ISBN
0471960667
Series
-
Subject(s)
  • CUSTOMER RELATIONS
  • CUSTOMER SERVICE
  • SERVICE INDUSTRIES
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
xxvi, 485 p.
Dimension
-
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.07042/98658.812 Gly VLibrary - 7th FloorAvailable

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