Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Customers that count : how to build living relationships with your most valuable customer
Author
Cram, Tony
Additional Author(s)
-
Publisher
London: Financial Times , 2001
Language
English
ISBN
0273654314
Series
-
Subject(s)
CUSTOMER RELATIONS
RELATIONSHIP MARKETING
Notes
Index: p. 255 - 261
Abstract
-
Physical Dimension
Number of Page(s)
viii, 261 p.
Dimension
24 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00263/05
- 658.812 Cra C
Library - 7th Floor
Available
Similar Collection
by author or subject
Pengaruh komitmen, komunikasi, dan penanganan keluhan terhadap loyalitas pelanggan melalui kepercayaan pada perbankan nasional di Surabaya
AMA handbook for customer satisfaction
Pengaruh relationship marketing dan service quality terhadap customer satisfaction dan customer loyalty nasabah BII Maybank area Surabaya III
Pengaruh self-congruity terhadap engagement melalui brand love pada pemilihan skin hero mobile legends: Bang Bang
Analisa manfaat customer relationship management terhadap loyalitas pelanggan di Pondok Tjandra Indah Sports Club Surabaya
Analisa pengaruh kepuasan financial benefit, social benefit, dan structural ties membership card terhadap loyalitas pelanggan hotel bintang 3 di Surabaya
Peran divisi customer relations auto 2000 Pecindilan Surabaya dalam meningkatkan dan mempertahankan kepuasan pelanggan
Perancangan peningkatan kualitas layanan supermarket "X" dengan metode quality function deployment