Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Pengaruh perceived benefit accor advantage plus membership card terhadap loyalitas pelanggan Accor Hotels Group Surabaya
Author
Yudha, Dwiwangga Prima
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2012
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020326/MAN/2012
Subject(s)
CUSTOMER LOYALTY
CUSTOMER RELATIONS
Notes
Appendix : p. 68 - 94
Bibliography : p. 65 - 67
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 94 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
04078/12
(T) 658.812 Yud P
-
Unavailable : Removed
Similar Collection
by author or subject
The loyalty effect
Pengaruh dimensi kualitas hubungan terhadap loyalitas pelanggan pada bengkel mitra jaya
Consumer-brand relationships
Customer relationship management
Customer relationship management
Strategi customer relationship marketing PT. Tri Jaya Pratama Surabaya dalam membangun citra yang diharapkan (wish images)
Relationship marketing in the digital age
Penerapan customer relationship management di mitranet