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Pengaruh perceived benefit accor advantage plus membership card terhadap loyalitas pelanggan Accor Hotels Group Surabaya
Author
Yudha, Dwiwangga Prima
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2012
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020326/MAN/2012
Subject(s)
CUSTOMER LOYALTY
CUSTOMER RELATIONS
Notes
Appendix : p. 68 - 94
Bibliography : p. 65 - 67
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 94 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
04078/12
(T) 658.812 Yud P
-
Unavailable : Removed
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