Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Hug your haters : how to embrace complaints and keep your customers

Author
  • Baer, Jay
Additional Author(s)
-
Publisher
New York: Portfolio/Penguin, 2016
Language
English
ISBN
9781101980676
Series
Subject(s)
  • CONSUMER COMPLAINTS
  • CUSTOMER RELATIONS
  • MARKETING
Notes
. Bibliography: p. 185-207. Index: p. 209-219
Abstract
-
Physical Dimension
Number of Page(s)
xvi, 222 p.
Dimension
24 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01414/21658.812 Bae HLibrary - 7th FloorAvailable

Similar Collection

by author or subject
Teknik dan strategi memasarkan jasa profesional
Peran marketing public relations (MPR) tomodachi cafe-pastry dalam menjalankan promosi produk dan jasa perusahaan
Layanan dan dukungan kepada pelanggan
Strategic Marketing
The failure of customer relationship management projects in pt. XYZ
Pengaruh internal marketing terhadap competitive advantage dengan organizational commitment dan marketing capabilities sebagai variable intervening pada PT. Panah Perdana logisindo di Surabaya
Marketing due diligence
Strategi komunikasi eksternal customer relationship manager PT. Russley Futures Surabaya dalam menciptakan loyalitas pelanggan