Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Satisfaction : how every great company listens to the voice of the customer
Author
Denove, Chris
Additional Author(s)
Power IV, James D.
Publisher
New York: Penguin Group Inc., 2006
Language
English
ISBN
1591841097
Series
-
Subject(s)
CUSTOMER RELATIONS
CUSTOMER SERVICES
CONSUMER SATISFACTION
Notes
Index: p. 259 - 266
Abstract
-
Physical Dimension
Number of Page(s)
xxi, 266 p.
Dimension
23 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03230/06
- 658.812 Den S
Library - 7th Floor
Available
Similar Collection
by author or subject
Satisfaction
Pengaruh customer perceived value terhadap customer satisfaction PT,. XYZ
Analisa e-service quality terhadap e-loyalty melalui e-trust sebagai variabel intervening pada situs online "Tokopedia"
Customer service training
Peran divisi customer relations PT. Bogasari flour mills dalam menjaga citra positif di mata publik eksternal
Analisa pengaruh service quality, food quality, dan price terhadap kepuasan pelanggan di restoran Yung Ho Surabaya
Pengaruh store atmosphere terhadap loyalitas konsumen dengan kepuasan konsumen sebagai variabel intervening di Libreria Eatery Surabaya
Penelitian pengaruh marketing mix terhadap loyalitas pelanggan menggunakan jasa printing digital pada PT. Elang Perkasa Langgeng