Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Satisfaction : how every great company listens to the voice of the customer
Author
Denove, Chris
Additional Author(s)
Power IV, James D.
Publisher
New York: Penguin Group Inc., 2006
Language
English
ISBN
1591841097
Series
-
Subject(s)
CUSTOMER RELATIONS
CUSTOMER SERVICES
CONSUMER SATISFACTION
Notes
Index: p. 259 - 266
Abstract
-
Physical Dimension
Number of Page(s)
xxi, 266 p.
Dimension
23 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03230/06
- 658.812 Den S
Library - 7th Floor
Available
Similar Collection
by author or subject
Satisfaction
Customer obsession
Analisis positioning honda jazz di Surabaya
LKP: Peran marketing public relations 'The Prime Bistro' dalam menjaga hubungan baik dengan pelanggan
Marketing 2.0
Improving the influence of relationship marketing concerning costumer loyalty in restaurant hotel Savelberg Voorburg
Analisis pengaruh service quality terhadap customer satisfaction pelanggan PDAM kota surabaya
Analisa pengaruh service quality, food quality dan perceived value terhadap customer loyalty konsumen restaurant Boncafe Manyar Kertoarjo Surabaya dengan customer satisfaction sebagai variable intervening