Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisa kepuasan konsumen berdasarkan tahapan pelayanan dan jenis restoran
Author
Yelenacia, Aylen
Additional Author(s)
Hermawan, Septian
Publisher
Surabaya: Fakultas Ekonomi Program Manajemen Perhotelan Program Studi Manajemen UK Petra, 2010
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010071/MAN/2010
Subject(s)
CONSUMER SATISFACTION
RESTAURANT MANAGEMENT
Notes
Appendix : p. 66 - 88
Bibliography : p. 63 - 65
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 88 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02141/10
(T) 647.95068 Yel A
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Analisa brand image, satisfaction of brand, dan brand loyalty pada Wita Tour Surabaya
Pelayanan yang memuaskan
Analisa kepuasan customer di United Fashion Outlet (UFO)
Pengaruh kualitas layanan low cost carrier Scoot Airlines terhadap kepuasan penumpang
Pengaruh retail mix terhadap customer satisfaction di ace hardware Tunjungan Plaza Surabaya
Analisa pengaruh komunikasi yang efektif terhadap kepuasan kerja pada karyawan dapur orchid restaurant garden palace hotel surabaya
LKP: Paradijs Oosterhout Japans en Chinees specialiteiten restaurant
Perancangan sistem customer relationship management di tabloid X-File dan Gugat