Pengaruh customer relationship management (CRM) terhadap customer satisfaction dan customer loyalty pada pelanggan Sushi Tei Surabaya

Author

• Dewi, Ayu Abriyanti Chandra

Additional Author(s)

-

Publisher

Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2015

Language

Indonesian

ISBN

-

Series

Skripsi No. 36020496/MAN/2015

Subject(s)

• MARKETING-MANAGEMENT
• CONSUMER SATISFACTION
• CUSTOMER LOYALTY
• CRM (CUSTOMER RELATIONSHIP MANAGEMENT)

Notes

• Appendix: p. 94-103

. Bibliography: p.89-93.

Abstract

-

Physical Dimension

Number of Page(s)

xiii, 103 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	02773/15	(T) MAN 36-0496	Library - 8th Floor	Unavailable : Removed