Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisa penggunaan Personal Digital Assistant (PDA) dalam meningkatkan efisiensi dan efektifitas kerja pramusaji di Cafe Deboliva Surabaya
Author
Wikarsa, Selvina
Additional Author(s)
Lay, Melinda
Publisher
Surabaya: Fakultas Ekonomi Program Manajemen Perhotelan Program Studi Manajemen UK Petra, 2009
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010069/MAN/2009
Subject(s)
HOTELS-PERSONNEL MANAGEMENT
HOTEL MANAGEMENT
Notes
Appendix : p. 51 - 75
Bibliography : p. 49 - 50
Abstract
-
Physical Dimension
Number of Page(s)
xii, 75 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02143/10
(T) 647.940683 Wik A
-
Unavailable : Removed
Similar Collection
by author or subject
Analisis hubungan complaint, sikap pelanggan dan persepsi pelanggan terhadap peningkatan kinerja karyawan di Hotel Mercure Grand Mirama Surabaya
Analisa budaya tipping di hotel dilihat dari persepsi karyawan dan pengaruhnya terhadap job fairness dan kualitas layanan
Analisa persepsi keadilan penanganan complaint, word of mouth, dan kepuasan terhadap minat pembelian kembali: studi pada cafe di Surabaya
HRM in tourism and hospitality
Hospitality management and organisation behaviour
Analisa dampak internet booking terhadap tingkat hunian hotel jw marriott surabaya
LKP : Training report of hotel mangement in Netherland 2006/2007
Analisa efektivitas pemberian 'Customer Delight Program' terhadap motivasi kerja karyawan di Shrangri-La Hotel Surabaya