Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisa pengaruh retail marketing mix terhadap tingkat kepuasan tourism shopper di Royal Plaza Surabaya

Author
  • Dewi, Sarwo Indah Retno
Additional Author(s)
  • Jasa, Whiga Aruma
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Pariwisata UK Petra, 2009
Language
Indonesian
ISBN
-
Series
tugas akhir No.35010017/MAN/2009
Subject(s)
  • TOURISM-MANAGEMENT
  • CONSUMER SATISFACTION
  • TOURISM-MARKETING
Notes
  • Appendix : p. 99 - 140
Bibliography : p. 97 - 98
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 140 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.03817/09(T) 338.47910688 Dew ALibrary - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
Analisa hubungan kepuasan dengan kesetiaan pelanggan (studi kasus 70 pelanggan restoran the prime steak & ribs di Surabaya)
Identifikasi persepsi konsumen berdasarkan demografi dan teknografi, serta positioning produk berdasarkan atribut-atribut produk
Analisis pengaruh faktor kualitas produk, kualitas layanan, harga, situasi dan personal terhadap kepuasan konsumen pada tempat-tempat makan di bandara Juanda Surabaya
Analisa pengaruh brand image melalui perceived risk dan self congruity terhadap customer loyalty Smartphone Oppo
Persepsi mahasiswa progrram Manajemen Perhotelan Universitas Kristen Petra angkatan 1996, 1997, dan 1998 terhadap tingkat kualitas pelayanan dosen
Stock accuracy improvement from making to enamel selection department at PT Doulton
Motivasi rasional konsumen di surabaya dalam membeli simcard telkom flexi classy
Analisa pengaruh dimensi reliability, responsiveness, assurance, empathy, dan tangible pada kualitas layanan jasa terhadap kepuasan pelanggan (customer satisfaction ) di bioskop Sutos XXI