Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
How to maximize level of customer satisfaction among asian and western customers at restaurant cafe De Veranda The Netherlands
Author
Hidajat, Caroline Inovira
Additional Author(s)
Tantoro, Ruben
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2008
Language
English
ISBN
-
Series
Tugas Akhir No.02010418/HTL/2008
Subject(s)
RESTAURANTS-MARKETING
CONSUMER SATISFACTION
RESTAURANT MANAGEMENT
Notes
Appendix: p. 71 - 73
Bibliography: p. 69 - 70
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 129 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03814/08
(T) - 647.950688 Hid A
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Analisa perilaku pelanggan yang melakukan keluhan terhadap restoran the prime steak and ribs Manyar Surabaya berdasarkan faktor demografi dan psikografi
Analisa pengaruh produk, harga, dan promosi terhadap keputusan konsumen dalam mengunjungi restoran Savory di Surabaya
Analisa kepuasan pelanggan di Mango Terrace Restaurant dengan metode servqual
Laporan service quality restoran Sakae Sushi di Plaza Tunjungan IV Surabaya
Pengaruh faktor-faktor internal restoran terhadap perceived value konsumen di atria restocafe Solo
Measuring customer satisfaction : gaining customer relationship strategy
Analisa tingkat kualitas layanan dan kepuasan pengguna web site www.mscindonesia.com ditinjau dari dimensi internet retail service quality (IRSQ)
Perancangan sistem customer relationship management di tabloid X-File dan Gugat