Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisis faktor-faktor yang mempengaruhi keputusan dan loyalitas pelanggan pada salon martin di Surabaya
Author
Tjahjono, William
Additional Author(s)
Goeynadi, Goey Ronald
Publisher
Surabaya: Fakultas Ekonomi Jurusan Pemasaran UK Petra, 2008
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.01010122/PMR/2008
Subject(s)
CUSTOMER LOYALTY
CUSTOMER RELATIONS
BRAND LOYALTY
CUSTOMER EQUITY
Notes
Appendix: p. 94 - 158
Bibliography: p. 91 - 93
Abstract
-
Physical Dimension
Number of Page(s)
xi, 158 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03447/08
(T) - 658.812 Tja A
Library - 8th Floor
Available
Similar Collection
by author or subject
Analisa customer value terhadap customer loyalty dengan customer satisfaction sebagai variabel intervening pada restoran Bandar Djakarta Surabaya
Pengaruh dimensi store attribute terhadap loyalitas customer melalui shopping enjoyment di hush puppies store
Customer loyalty
Analisis kepuasan dan loyalitas konsumen ponsel merek sony ericsson di Surabaya
Pengaruh kualitas produk mie instant terhadap loyalitas konsumen melalui kepuasan konsumen mie instant di Surabaya
Pengaruh service quality dan perceived value terhadap kepuasan dan loyalititas pelanggan studi kasus: j.co donuts & coffee di Surabaya
Customer relationship management
Penyusunan strategi pengembangan bisnis PT Prima Wisata Dunia dalam upaya mempertahankan pelanggan