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Hubungan antara variabel-variabel customer satisfaction terhadap store loyalty di toko buku Gramedia Manyar, Surabaya
Author
Amaranggana, Eveline
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Pariwisata UK Petra, 2008
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.02010040/TLM/2008
Subject(s)
CUSTOMER LOYALTY
CONSUMER SATISFACTION.
Notes
Appendix: p. 58 - 100
Bibliography: p. 56 - 57
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 100 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00584/08
(T) - 658.8343 Ama H
Library - 8th Floor
Unavailable : Removed
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