Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Pengaruh point rewards terhadap tingkat penggunaan kartu kredit HSBC
Author
Sanjaya, Lukman
Additional Author(s)
Gunawan, Ronny
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen UK Petra, 2007
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.02022282/MAN/2007
Subject(s)
CONSUMER BAHAVIOR
CONSUMER SATISFACTION
Notes
Appendix: p. 50 - 75
Bibliography: p. 49
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 75 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
04705/07
(T) - 658.8342 San P
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Strategi mempertahankan jumlah pelanggan melalui peningkatan kepuasan pelanggan pengguna jasa fastrackids galaxy academy
Analisa pengaruh service recovery terhadap loyalitas konsumen melalui kepuasan konsumen Lion Air
Analisa pengaruh service quality terhadap customer loyalty melalui customer satisfaction pada Pizza Hut Ciputra World Surabaya
Analisis antara e-service quality, online perceived value, dan e-satisfaction dalam konteks e-commerce shopee
Pengaruh brand experience terhadap consumer satisfaction dan consumer loyalty pada PT ISM Bogasari Flour Mills
Analisa pengaruh kualitas layanan terhadap kepuasan pelanggan di The Light Cup Cafe Surabaya Town Square dan The Square Surabaya
Analisa customer meal experience model (CMEM) terhadap family restaurant di Makassar
Pengaruh kepuasan konsumen, membership program, trust, perceived quality, dan perceived value terhadap loyalitas konsumen di Starbucks Coffee Surabaya