Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Pengaruh customer expectations dan retail marketing mix application terhadap store loyaly hypermarket Carrefour di Surabaya

Author
  • Susanto, Marcelino Irawan
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen UK Petra, 2006
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.02012053/MAN/2006
Subject(s)
  • CONSUMER SATISFACTION
  • CONSUMERS-PREFERENCES
  • CUSTOMER LOYALTY
Notes
  • Appendix
Bibliography
Abstract
-
Physical Dimension
Number of Page(s)
xii, 104 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.04205/06(T) - 658.8343 Sus P-Unavailable : Removed

Similar Collection

by author or subject
Pengaruh customer relationship management (CRM) terhadap customer satisfaction dan customer loyalty pada pelanggan Sushi Tei Surabaya
Analisa pengaruh service recovery terhadap loyalitas konsumen melalui kepuasan konsumen Lion Air
Pengaruh dimensi produk dan harga dalam menciptakan brand personality pada produk Toyota Fortuner untuk konsumen di Surabaya
Pengaruh product, image, dan visual terhadap loyalitas konsumen pada restoran makanan cepat saji macdonalds store Mayjen Sungkono
Analisis kepuasan klien atas aspek layanan Winston Central
Analisis pengaruh harga, kualitas makanan, kualitas layanan dan atmosfir restoran terhadap loyalitas pelanggan di restoran Sushi Tei Tunjungan Plaza
Pengaruh retail service quality terhadap minat berkunjung ulang pada Grand City Mall Surabaya melalui perceived quality dan customer satisfaction sebagai variabel intervening
The Factors which are influencing customer satisfaction in the field of wine consumption in Dynasty Restaurant and De Kelderhof Restaurant and Brasserie