Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisa kualitas layanan restoran cepat saji kentucky fried chicken surabaya ditinjau dari segi kepuasan dan harapan

Author
  • Marianatha, Dian
Additional Author(s)
-
Publisher
Surabaya: Fakultas Teknologi Industri Jurusan Industri UK Petra, 2005
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.02010912/IND/2005
Subject(s)
  • CONSUMER SATISFACTION
  • CONSUMERS-RESEARCH
Notes
  • Appendix: p. 56 - 144
Bibliography: p. 55
Abstract
-
Physical Dimension
Number of Page(s)
xv, 144 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01582/05(T) - 658.8342 Mar ALibrary - 8th FloorAvailable

Similar Collection

by author or subject
Analisa harapan dan persepsi konsumen terhaadp kualitas IN-FLIGHT meal maskapai penerbangan Garuda Indonesia
Persepsi tentang harga, pelayanan, dan fasilitas menurut kelompok pengunjung di Sphinx promotion pub dan resto Surabaya
Analisis kualitas layanan dan perceived value serta pengaruhnya terhadap kepercayaan dengan kepuasan sebagai variabel mediasi pada pelanggan SPBU Pertamina di Surabaya
The Influence of food quality, service and price on the customer decision to dine at Sahid Jaya Restaurant in order to increase the number of guests
Pengaruh perceived service quality terhadap customer loyalty melalui customer satisfaction dan customer trust pada pelanggan Uberx di Surabaya
Analisa hubungan experiential marketing kepuasan pelanggan dan loyalitas pelanggan Starbucks Coffee di Surabaya Townsquare
Peranan marketing public relations trac (astra renta car) PT. Serasi Autoraya dalam upaya mewujudkan customer satisfaction
Analisa pemilihan negara destinasi wisata homestay berdasarkan push and pull faktors di kalangan remaja peserta homestay dari Surabaya