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Pengaruh relationship marketing terhadap kepuasan pelanggan dan loyalitas pelanggan koran Kompas di Surabaya
Author
Santoso, Lollen Regina
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2015
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020487/MAN/2015
Subject(s)
MARKETING-MANAGEMENT
CUSTOMER LOYALTY
MARKETING RESEARCH
CONSUMER SATISFACTION
Notes
Appendix: p. 60-80
. Bibliography: p. 56-59.
Abstract
-
Physical Dimension
Number of Page(s)
xii, 80 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02769/15
(T) MAN 36-0487
Library - 8th Floor
Unavailable : Removed
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