Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Pengaruh customer experience terhadap cross buying melalui customer satisfaction dan customer trust pada salon kecantikan di Surabaya
Author
Septiani, Vionita
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Magister Manajemen UK Petra, 2016
Language
Indonesian
ISBN
-
Series
Tesis No. 03020114/MM/2016
Subject(s)
CONSUMER BEHAVIOR
MARKETING RESEARCH
MARKETING
CONSUMER SATISFACTION
Notes
Appendix: p. 91-101
. Bibliography: p. 87-90.
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 101 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02467/16
(T2) MM 0114
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Nice card, sebagai pendukung sarana iklan
Riset comment card yang dilakukan marketing executive restoran the prime steak & ribs Surabaya dalam rangka meningkatkan kualitas produk, pelayanan dan fasilitas perusahaan
Faktor-faktor yang mempengaruhi konsumen dalam membeli mobil Phanter di PT Astra International, Isuzu sales operation cabang Kombes Pol. M. Duryat di Surabaya
Pengaruh store atmosphere dan service quality terhadap customer satisfaction pada Qen-Di Garden Resto dan Grill Sidoarjo
Tingkat kepentingan dan tingkat kepuasan konsumen (mahasiswa dan staf) Universitas Kristen Petra terhadap produk dan kualitas pelayanan di Lab Petra Tour and Travel
Analisa persepsi konsumen terhadap kegiatan public relation di hugo's cafe Surabaya
Evaluasi strategi pemasaran franchise indomaret menurut franchisee di surabaya
The relationship of motivation toward age, income and occupation buying cellular phone