Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisa pengaruh service quality terhadap satisfaction pelanggan PT. Telkom Tbk.

Author
  • Arliansyah, Diana
Additional Author(s)
  • Sunaryo, Melisa Feliana
Publisher
Surabaya: Fakultas Ekonomi Jurusan Pemasaran UK Petra, 2009
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.36010012/MAN/2009
Subject(s)
  • CONSUMER SATISFACTION
  • MARKETING RESEARCH
Notes
  • Appendix: p. 51 - 149
Bibliography: p. 49 - 50
Abstract
-
Physical Dimension
Number of Page(s)
xii, 149 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.00735/09(T) - 658.8342 Arl A-Unavailable : Removed

Similar Collection

by author or subject
Pasar rumah menengah suatu kajian persepsi konsumen dan produsen
Pengaruh brand awareness terhadap customer loyalty dengan brand image dan relationship quality sebagai variabel intervening pada semen Gresik di Surabaya
Analisis pengaruh service quality, customer value dan customer satisfaction terhadap customer loyalty di PT. Tosadah
Marketing research
Pengaruh customer perceived value terhadap customer satisfaction PT,. XYZ
Analisa persepsi konsumen terhadap faktor keamanan di Pakuwon Trade Center (PTC) dan Supermal Pukowan Indah (SPI)
Analisa pengaruh relationship-oriented promotion terhadap customer trust dan customer commitment
Analisis pengukuran sesudah kejadian antara sesudah dengan sebelum planogramming terhadap movement, day of supply, facing, cases, existing unit sub kategori makanan pagi pada Hero Supermarket Pondok M