Analisa pengaruh service quality terhadap satisfaction pelanggan PT. Telkom Tbk.

Author

• Arliansyah, Diana

Additional Author(s)

• Sunaryo, Melisa Feliana

Publisher

Surabaya: Fakultas Ekonomi Jurusan Pemasaran UK Petra, 2009

Language

Indonesian

ISBN

-

Series

Tugas Akhir No.36010012/MAN/2009

Subject(s)

• CONSUMER SATISFACTION
• MARKETING RESEARCH

Notes

• Appendix: p. 51 - 149

Bibliography: p. 49 - 50

Abstract

-

Physical Dimension

Number of Page(s)

xii, 149 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	00735/09	(T) - 658.8342 Arl A	-	Unavailable : Removed