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Analisis pengaruh service quality, customer value dan customer satisfaction terhadap customer loyalty di PT. Tosadah

Author
  • Santoso, Steven Adrian
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Jurusan Pemasaran UK Petra, 2011
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020283/MAN/2011
Subject(s)
  • CONSUMER SATISFACTION
  • CUSTOMER LOYALTY
  • MARKETING RESEARCH
  • MARKETING-MANAGEMENT
Notes
  • Appendix: p. 97 - 124
Bibliography: p. 94 - 96
Abstract
-
Physical Dimension
Number of Page(s)
xv, 124 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01656/12(T) 658.834 San A-Available

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