Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisa pengaruh retail service quality terhadap customer satisfaction di Transmart Carrefour Rungkut Surabaya
Author
Juanda, Oscar Adam
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2019
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020716/MAN/2019
Subject(s)
CONSUMER SATISFACTION
STORES, RETAIL
Notes
Appendix: p. 73-102
. Bibliography: p. 69-72.
Abstract
-
Physical Dimension
Number of Page(s)
xv, 102 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01208/19
Sem MAN 36-0716 A
Library - 8th Floor
Available
Similar Collection
by author or subject
Analisis pengaruh faktor kualitas produk, lokasi, desain bangunan, sarana dan prasarana terhadap kepuasan penghuni rumah sederhana tipe 36 di kawasan Sidoarjo Jawa Timur
Pengaruh store atmosphere terhadap dining satisfaction behavioral intention pada TDI Cafe & Rooftop Gorontalo
Pengaruh kualitas makanan steak dan seafood serta layanan pelanggan terhadap kepuasan pelanggan restoran kenaqs di Surabaya
Faktor-faktor yang mempengaruhi kesuksesan proses belajar mengajar di Fakultas Teknologi Industri Universitas Kristen Petra
Analisis pengaruh service quality terhadap customer satisfaction pelanggan PDAM kota surabaya
Analisa harapan dan persepsi konsumen terhaadp kualitas IN-FLIGHT meal maskapai penerbangan Garuda Indonesia
Pengaruh service quality terhadap customer satisfaction di Restoran Jade Imperial
Analisa pengaruh service quality terhadap satisfaction customer De Boliva Xpress di Plaza Marina Surabaya