Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisis faktor kepuasan pelanggan toko fashion online Zalora di Indonesia
Author
Mulyadi, Alverina
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Bisnis UK. Petra , 2018
Language
Indonesian
ISBN
-
Series
Skripsi No. 31011567/MAN/2018
Subject(s)
CONSUMERS-RESEARCH
TELESHOPPING
CONSUMER SATISFACTION
ELECTRONIC COMMERCE
Notes
Appendix: p. 89-167
. Bibliography: p. 81-88.
Abstract
-
Physical Dimension
Number of Page(s)
xii, 167 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00071/19
(T) MAN 31-1567
Library - 8th Floor
Available
Similar Collection
by author or subject
Analisa kepuasan konsumen dilihat dari kualitas layanan, kualitas produk, harga, dan pengaruhnya terhadap loyalitas konsumen di Kassanda Guest House Surabaya
Pengaruh complaint handling terhadap kepercayaan dan loyalitas melalui kepuasan konsumen Am Hans Design Interior
Pengaruh perceived service quality terhadap customer loyalty melalui customer satisfaction dan customer trust pada pelanggan Uberx di Surabaya
Analisis antara e-service quality, online perceived value, dan e-satisfaction dalam konteks e-commerce shopee
Pengaruh job involvement dan social support terhadap turnover intention PT Cahaya Indo Persada Surabaya
Matabaru peneletian perpustakaan
Pengaruh fashion involvement terhadap impulse buying melalui hedonic consumption tendency di Surabaya
Analisa pengaruh reputasi, trust, teknologi informasi, layanan akademik dan persepsi harga terhadap kepuasan mahasiswa dan word of mouth