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Analisa pengaruh kualitas layanan terhadap kepuasan konsumen di Hotel Luminor Jemursari Surabaya
Author
Rudiananto, Stefani
Additional Author(s)
Kasenda, Yohanes Chritian
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2018
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010748/MAN/2018
Subject(s)
CONSUMER BEHAVIOR
CONSUMER SATISFACTION
Notes
Appendix: p. 66-93
. Bibliography: p. 62-65.
Abstract
-
Physical Dimension
Number of Page(s)
xv, 93 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03503/18
(T) MAN 33-0748
Library - 8th Floor
Available
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