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Service, quality and satisfaction

Author
  • Tjiptono, Fandy
Additional Author(s)
  • Chandra, Gregorius
Publisher
Yogyakarta: ANDI, 2005
Language
Indonesian
ISBN
9797316092
Series
Subject(s)
  • CUSTOMER SERVICES
  • MARKETING
  • CONSUMER SATISFACTION
  • CUSTOMER RELATIONS
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
xvi, 290 p.
Dimension
28 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.03165/06- 658.8 Tji SLibrary - 7th FloorAvailable

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