Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Pengaruh marketing mix dan brand image terhadap customer satisfaction customer loyalty di restoran X Surabaya
Author
Wijaya, Kevin
Additional Author(s)
Sutejo, Andrew Robby Darmawan
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2017
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010692/MAN/2017
Subject(s)
BRAND IMAGE
CUSTOMER LOYALTY
RESTAURANTS-CONSUMER SATISFACTION
RESTAURANTS-MANAGEMENT
RESTAURANTS-MARKETING RESEARCH
Notes
Appendix: p. 70-89
. Bibliography: p. 67-69 .
Abstract
-
Physical Dimension
Number of Page(s)
xv, 89 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02587/17
(T) MAN 33-0692
Library - 8th Floor
Available
Similar Collection
by author or subject
Pengaruh dimensi store attribute terhadap loyalitas customer melalui shopping enjoyment di hush puppies store
Pengambaran brand identity tri Indonesia dalam isi pesan iklan TVC Tri Indonesia
Pengaruh value perception terhadap consumer loyalty melalui community identification di Starbucks Surabaya
Kepuasan experiental marketing terhadap minat beli ulang di Gyu Kaku Galaxy Mall
Pengaruh brand awareness terhadap customer loyalty dengan brand image dan relationship quality sebagai variabel intervening pada semen Gresik di Surabaya
Analisa pengaruh customer benefit, customer knowledge dan customer experience terhadap intention to reuse Airbnb
Analisa motivasi dan tipe perilaku komplain konsumen terhadap table service restaurant di Surabaya
Boosting loyalty marketing performance