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Analisa customer service experience melalui twitter pada low cost carrier airlines
Author
Adrian, William
Additional Author(s)
Gene, Giovani
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2017
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010686/MAN/2017
Subject(s)
AIRLINES-MANAGEMENT
CUSTOMER SERVICE
ONLINE SOCIAL NETWORKS
CUSTOMER RELATIONS
Notes
Appendix: p. 58-125
. Bibliography: p. 52-57 .
Abstract
-
Physical Dimension
Number of Page(s)
xii, 125 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02576/17
(T) MAN 33-0686
Library - 8th Floor
Available
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