Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Pengaruh trustwothiness terhadap customer satisfaction dan customer loyalty UD. Pelangi Surabaya

Author
  • Lozen, Willy
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2015
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020518/MAN/2015
Subject(s)
  • MARKETING-MANAGEMENT
  • CONSUMER SATISFACTION
  • CUSTOMER LOYALTY
Notes
  • Appendix: p. 87-103
. Bibliography: p. 81-86.
Abstract
-
Physical Dimension
Number of Page(s)
xii, 103 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02785/15(T) MAN 36-0518Library - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
Analisis promosi melalui sosial media, brand, awareness, purchase intention pada produk sepatu olahraga
Pengaruh brand image terhadap brand loyalty melalui brand satisfaction pada merek Imapartstudi
Analisa pengaruh faktor satisfaction, perceived quality, perceived value, dan trust terhadap loyalitas pelanggan hotel bintang lima di Surabaya
Pengaruh brand image terhadap customer loyalty melalui customer satisfaction dan customer lifetime value (studi kasus di SMA swasta Kristen Surabaya)
Pengaruh kepuasan experential marketing terhadap loyalitas konsumen di Sushu Tei Surabaya
Analisa hubungan antara team attachment terhadap sponsorship outcome pada tim sepakbola PSIS (Persatuan Sepakbola Indonesia Semarang)
How to maximize level of customer satisfaction among asian and western customers at restaurant cafe De Veranda The Netherlands
Pengaruh antara sikap bukti fisik, proses dan karyawan terhadap loyalitas konsumen melalui kupuasan, kepercayaan dan komitmen dalam merawat salon mobil di Absolute automotive Surabaya